AA Approved Dealer

Our Commitment to Excellence: Canvey Trade Cars and the AA Dealer Promise

At Canvey Trade Cars, we are proud participants in the AA Dealer Promise, a program designed to provide our customers with complete confidence and reassurance that every vehicle we sell meets the highest industry standards.

We are committed to delivering high-quality used cars. To uphold this commitment, every vehicle in our inventory undergoes rigorous preparation, including a full Pre-Delivery Inspection (PDI) and a comprehensive HPI check. Our adherence to the AA Dealer Promise further solidifies our dedication to transparency and customer satisfaction.

Understanding the AA Dealer Promise

The AA Dealer Promise outlines a set of strict guidelines that all AA-approved dealerships must follow. These promises are in place to ensure that customers can purchase a used vehicle with peace of mind. Key elements of this commitment include:

Minimum 6 Months MOT: Every used car sold by Canvey Trade Cars is provided with a minimum of 6 months MOT remaining, ensuring the vehicle is safe and roadworthy upon purchase.

Mandatory Road Tests: We encourage all prospective buyers to conduct a road test of any vehicle they are considering. This ensures the car meets your specific requirements and that you are satisfied with the driving experience before committing to a purchase.

Comprehensive Documentation Handover: Upon sale, we guarantee the handover of all essential documentation, including the V5 registration document, current MOT certificate, and any available service history records, providing you with full transparency regarding the vehicle's history.

Guaranteed HPI History Check: We conduct an HPI history check on every vehicle we offer. This vital check confirms that the vehicle is free from outstanding finance, has not been reported stolen, and has not been categorised as a total loss (written off).

Independent Inspections Welcomed: We welcome and facilitate independent third-party vehicle inspections prior to purchase. This allows our customers to gain extra assurance that the vehicle is in excellent condition.

Professional Preparation: All vehicles are professionally prepared and thoroughly checked on-site before leaving our forecourt, ensuring they are delivered in prime condition.

Escalation Process: In the unlikely event of an unresolved issue, customers have the ability to escalate their concerns directly to AA Cars, ensuring timely and satisfactory resolution.

Compliance with Consumer Rights: We rigorously honour all our obligations under the Consumer Rights Act 2015, legally protecting your purchase and providing recourse if necessary.

Complimentary Breakdown Cover: All vehicles advertised by us on the AA Cars platform come with 12 months complimentary breakdown cover, offering enhanced peace of mind when you drive away in your new car.

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