Customer reviews of Canvey Trade Cars

By Jamie G on 17 August 2018 | Purchase not verified

Saw a few cars on their website I was interested in, after making a quick phone and video viewing the car was exactly what I was after, headed down from Cambridge to be greeted by their salesman James who was very friendly and easy to talk to and made me feel as ease with the whole purchase, gave me plenty of time to view and test drive the car, I have just done 1500 Miles in my new car on holiday and am very pleased with it, I would definitely recommend this company

By Malcolm R on 03 July 2018 | Purchase not verified

I purchased a E39 528i BMW early June 2018. Very happy with the car until I had a warning light telling me that there was a problem on the abs. Spoke to Canvey and they said bring the car back to find out what the problem was . I live 52 miles away so I took the car to a local specialist who advised what the problem was. The problem was that the ABS control unit needing replacing so I told them to fix the problem. Once this was done I contacted Convey Trade cars advised them that the total cost to repair was &400 pounds. I asked them to contribute, expecting them to pay half. Still waiting for them to let me know, 2 weeks now. Not expecting them to contact me. Service is poor and if you get a good car great but what if you don't can you expect support from them?

By Richard H on 30 April 2018 | Purchase not verified

Good car selection, brought from here a few times over many years always top service from the cars and the staff highly recommend

By Julie H on 28 December 2017 | Purchase not verified

Brought a few cars from here over the years never had any problems always good service, just picked up my latest car from here and again a 5 star service thanks

By David B on 25 September 2017 | Purchase not verified

Great place to buy a car, just as described nice salesman not pushy and left to look around, very pleased with my purchase from here

By Toni C on 11 August 2017 | Purchase not verified

Good place to buy from, myself and my daughter brought cars from here had great service thorough out both deals, very clean and well priced selection of cars, definitely recommend canvey trade cars.

By James M on 26 June 2017 | Purchase not verified

Please avoid if you can. I called about a car and after going through everything over the phone, I turned up after driving 70 miles and the car was not even there. They said they literally sold the car which is false because I left home immediately after speaking to their sales man,

Reply from Canvey Trade Cars on 11/08/17

Hi James unfortunately it is our company policy that unless a refundable holding deposit is left on a vehicle, prior to the customer coming to view and test drive a vehicle then unfortunately it is a first come first serve basis, and being an open forecourt we never know who may arrive to buy that vehicle, due to our cars being priced well they do sell rather quickly, our online stock system is updated as soon as we sell a car to save customers disappointment